IN THE LAST UPDATE OF THE YEAR, ACT! INTRODUCES AI History Summary, Multi-Stage
Events, and More! |
The APC 25_22 release, rolling out December 11, 2025, delivers key fixes and enhancements. Custom Tables issues causing logouts, duplicate displays, missing warnings, and absent “Assign” buttons are resolved.
Enhancements include a beta AI History Summary for Professional/Ultimate subscribers, single sign‑up for multi‑event scheduling, improved Forms with readable multi‑select drop-downs, and a PWA client for Chat. Opportunities/Contacts lists now support column sorting, with UI and Task List refinements. Email/Calendar integration fixes address duplicate meetings, activity duplication, and history attachment errors. This is the last Cloud update of 2025, so it's nice to go out with a bang! |
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BLACK FRIDAY DEALS EXTENDED |
Keystroke's Year-End Sale |
As the year draws to a close, Keystroke is celebrating with one of our biggest promotions yet—the Keystroke Year-End Sale. From December 8th through December 31st, eligible Act! customers can take advantage of exceptional discounts across the entire suite of Act! Advantage products. This limited-time event is designed to help businesses start 2026 with the tools they need to streamline operations, strengthen customer relationships, and drive measurable growth.
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FLEXIBLE PAYMENT OPTIONS NOW AVAILABLE for Canadian Customers |
Canadian customers can now pay Keystroke invoices in convenient monthly installments. Eligible VISA and Mastercard holders will automatically see 3, 6, or 12 month plans at checkout, along with transparent borrowing costs from their card issuer. It’s a simple way to spread out payments for subscriptions, services, or one-time purchases—without any extra fees paid to Keystroke. |
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KEYSTROKE DONATES 50,000 MEALS TO CANADIANS |
Facing Food Insecurity This December
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This December, Keystroke is supporting Canadians facing food insecurity by donating $10,000—split between the Canadian National Food Bank and Second Harvest. With matching contributions from partner sponsors, these donations will provide a combined total of 50,000 meals nationwide. We’re grateful to play a part in helping families during a time of increased need. |
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HARD VS. SOFT EMAIL BOUNCES: |
Why Bounce Data Alone Isn’t Enough
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Email bounces can be misleading if you don’t understand the difference between hard and soft failures. Hard bounces signal invalid or unreachable addresses that should be removed, while soft bounces are often temporary issues. This blog explains why bounce data alone isn’t enough, how Act! users can identify bounce types, and why email verification—now included with Act! Advantage—is the most reliable way to protect deliverability. It also highlights recent improvements to the Keystroke Campaign Dashboard, which makes spotting problematic contacts easier than ever.
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AI IS NOW INSIDE ACT! ADVANTAGE |
Save Time with Fast Contact Insights |
For Pro and Ultimate accounts, we have introduced a new feature. We are considering this a Beta and are encouraging our users to try it out.
It essentially asks an LLM to analyze your history with a Contact, and provide you with a summary, so users can quickly remind themselves of who a Contact is and what their interactions have been like over the last 90 Days.
We have also provided an in-app means of sending user feedback directly to our Product Team so we can iterate and improve this AI feature over coming releases. |
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Join us for an exclusive walkthrough of the powerful new mail merge capabilities in Act! Premium Cloud. In this session, we’ll showcase the latest features, demonstrate how to convert your existing templates into the new format, and guide you through best practices for using them effectively.
We’ll also cover the enhanced History recording options for merge-to-email, ensuring your communications are tracked seamlessly. As a bonus, we’ll share practical tips on removing bounces from your email campaigns, helping you maintain cleaner lists and improve deliverability. |
Date 12/18/2025 Time 01:00 PM (UTC-05:00) Eastern Time (US & Canada) |
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Act! Advantage - Upgrading to Professional |
| Introducing Online Appointments |
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