June 2022   |    Click to view this email in a browser  

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CLICK HERE TO RATE YOUR PROVIDERS
IN THE DEALERS' CHOICE AWARDS

Rate "BBDS-Southeast" in your favorite categories

 
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Prime Rate

Average NC Rate

Average NC Payment

Average UC Payment

4.75%

5.10%

$656

$546

 

 

> July Office Closure

Our offices will be closed Monday, July 4th in celebration of Independence Day. We will return to normal office hours on Tuesday, July 5th. Have a safe holiday everyone!

 

> Vehicle Quality Takes a Hit

Unless you are GM, overall vehicle quality is worsening, at least according to J.D. Power. Click Here to read the article on possible reasons why and where your franchise falls.

 

> F&I Management Certification Scheduled

The most awarded F&I Management Certification program in the industry will be held in sunny Clearwater, FL from August 8 through 11. Don't delay, register today and experience the new and improved curriculum that is delivering exceptional results and being described as both Evolutionary and Revolutionary. Click here to register.

 
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F&I Product Pricing

 

When it comes to pricing your F&I protection products, how much is too much?

 

We often see dealership management push F&I product pricing that might seem excessive and be cause for concern. While we understand maximizing profit opportunity and not wanting to miss out on a single dollar, we also understand that as retail price points push upwards, and profit margins expand, there are two topics that throw up the caution flag. Those are: 1) ethics and compliance and 2) price elasticity.

 

Ethics and compliance has been thrust to the forefront over the past decade plus with extra scrutiny in recent years to product pricing. I think we all understand that being reasonable with regards to setting retail price points on products is paramount and really boils down to one thing: Is it justifiable or gluttonous?

Price elasticity is a whole other animal. Analyzing your product offerings and establishing price optimization is a science.

 

Price elasticity of demand essentially determines at what price point you would maximize sales and profits together. For example, if you raise the price of a product by $50, you may lose sales and not even realize it. Conversely, if you lowered the price $50, you may gain sales but not enough to make up for the lost margin.

 

The point of this article is to have a basic understanding of why we offer a menu of valuable protection products in the first place. Sure, immediate profit is one, but enhancing the customers ownership experience and tying them to your dealership is another, possibly more important, reason.

 

So let's be sure we are pricing our products to maximize sales so as many customers as possible can enjoy the many benefits of these great programs.

 

Next time the topic of product pricing comes up, just think about how much is too much, and understand that the higher you go could be deemed unethical and could be costing you sales and profits.

 

Click Here for a great article on product pricing.

 

Please contact your BBDS representative for details >>>

 
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Recalls Are Good For Business!

 

Is it just me or does it seem like the rate of vehicle recalls has been accelerating in recent years? While recalls can create a negative perception of vehicle quality as they highlight vehicle equipment failures, they also present a uniquely positive perception of protection options with regard to potential vehicle equipment failures. Think about that for a second.

 

Think back (many) years ago when vehicles were designed and operated as purely mechanical machines versus the highly technical and complex machines they are today. How can the shift to technology and software become a selling point for you in the F&I office when presenting a vehicle service agreement? Many would argue that vehicles today are more reliable than those of the past, which might be true, but what are the consequences of a failed part or component? We have to understand that service technicians today are no longer vehicle repair specialists, rather experts in diagnosis and replacement. This has increased the average cost of a breakdown dramatically. Fixing just one of the dozens of control modules (think computer chips) found in vehicles today is just not possible. Replacing is the only option and that gets expensive.

 

Take some time today and do two things that will drastically improve your VSC sales rate.

  1. Search for recent recalls. Take note of two things; One, the sheer number of recalls and how many vehicles are affected, and two, the type of components that are failing.

  2. Get to know the vehicles you are selling at your dealership. Educate yourself on the various control modules and what they are responsible for in that vehicle.

 

Please contact your BBDS representative for details >>>

 

 

>> Upcoming Webinar Sessions 

 

- The Seven Primary Responsibilities of F&I


Date/Time:
Tuesday, July 19th - 12:15pm - 12:45pm (EST)

- and -
Wednesday, July 20th - 12:15pm - 12:45pm (EST)


Description:

In this webinar we will break down the F&I role into 7 responsibilities that can help you prioritize your activities for maximum results.

 

Click To Register today!

 

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- Sell or Solve?


Date/Time:
Tuesday, August 16th - 12:15pm - 12:45pm (EST)

- and -
Wednesday, August 17th - 12:15pm - 12:45pm (EST)


Description:

This webinar is for the F&I Manager who wants to increase their products per retail and overall F&I performance by taking a different approach when addressing customer concerns.

 

Click To Register today!

 

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F&I Management Certification Course

 

To be held August 8th through the 11th at the BBDS - Southeast Training Center in Clearwater, Florida.

 

This comprehensive certification course includes eleven modules important to the responsibilities and activity of a professional business manager. Become a certified F&I Professional. Enjoy the benefits for life!

 

For over 40 years, BBDS has been a proven leader in F&I Training, having been voted top F&I Training Provider in the nation for the past 17 years.

 

Click Here For a Detailed Course Overview.

 

Click Here To Register On BBDSOnline.com.


Not sure? Call John Tabar, Executive Director of Training: (800) 282-1154

{YOURCOMPANY.NAME}

{YOURCOMPANY.ADDRESS}
(727) 507-8200
www.BBDSOnline.com

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